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Browsing by Author "Ruliandi, Rialdi Caesario"

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Perancangan Proses Pelayanan Kereta Rel Diesel Bandung Raya Menggunakan Service Blueprint dan Metode Service Quality (Studi Kasus PT. Kereta Api Indonesia)

Ruliandi, Rialdi Caesario; Nugraha, Nugraha; Selamat, Selamat (Universitas Islam Bandung, )

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