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Usulan Perbaikan Kualitas Pelayanan Jasa Menggunakan Metode Service Quality (Servqual) dan Logika Fuzzy di Instalasi Rawat Inap Rumah Sakit TNI-AU Dr.M.Salamun Bandung

Rosiani, Lia; Bachtiar, Iyan (Universitas Islam Bandung, )

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