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Browsing Sp - Program Studi Teknik Industri by Subject "Pelayanan, Model Kano, ServQual (Service Quality)"

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Usulan Perbaikan Kualitas Jasa Kesehatan Klinik Medika Antapani dengan Menggunakan Model Kano dan Service Quality (SERVQUAL)

Permana, Muhamad Widy; Orgianus, Yan; Djamaludin, Djamaludin (Universitas Islam Bandung, )

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