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Showing 1 out of a total of 1 results for collection: FA - Program Studi Teknik Industri. (0.002 seconds)

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Perbaikan Manajemen Layanan Hotel Berdasarkan Model Kano dalam upaya Mengukur Tingkat Kepuasan Pelanggan

IMD, Gladys (Fakultas Teknik (UNISBA), 2016)

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Author
- IMD, Gladys (1)
Subject
- Kualitas Pelayanan Hotel, Model Kano, Metode Custumer Satisfaction Index, Kepuasan Pelanggan (1)
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Date Issued
- 2016 (1)