Universitas Islam Bandung Repository

Browsing Journal (J) by Author "DISMAN"

Browsing Journal (J) by Author "DISMAN"

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  • HARAHAP, Dedy Ansari; HURRIYATI, Ratih; DISMAN; GAFFAR, Vanessa; AMANAH, Dita (European Open Access Publishing (EUROPA Publishing), 2019-10)
    This study aims to analyze the influence of service quality on customer loyalty at PT. BNI (Persero), Tbk USU Medan. This study used a quantitative approach with an explanatory type of research. The sample were ...

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