Universitas Islam Bandung Repository

Browsing Journal (J) by Author "HARAHAP, Dedy Ansari"

Browsing Journal (J) by Author "HARAHAP, Dedy Ansari"

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  • HARAHAP, Dedy Ansari; HURRIYATI, Ratih; DISMAN; GAFFAR, Vanessa; AMANAH, Dita (European Open Access Publishing (EUROPA Publishing), 2019-10)
    This study aims to analyze the influence of service quality on customer loyalty at PT. BNI (Persero), Tbk USU Medan. This study used a quantitative approach with an explanatory type of research. The sample were ...
  • HARAHAP, Dedy Ansari; AMANAH, Dita; YAKOB, Rubayah (Faculty of Economics Universitas Negeri Surabaya, 2019-10)
    This study examines the impact of relational marketing to customer satisfaction with the case study on Postgraduate Students at Universitas Pendidikan Indonesia who become the customer of Bank BNI Setiabudhi, Bandung. ...

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