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Analisis Pengendalian Kualitas Pelayanan dengan Menggunakan Metode Quality Funcition Deployment (Qfd) Pada Restoran Cepat Saji Mcdonald’s Jl. Soekarno – Hatta Kota Bandung

Fauziah, Deviana; Aspiranti, Tasya; Sofiah, Poppie (Universitas Islam Bandung, )

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