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Strategi Public Relations Melalui Pemberian Discount Treatment di Klinik Kecantikan ‘Dian’ (Studi Kasus Strategi Public Relations Melalui Pemberian Discount Treatment di Klinik Kecantikan Dian dalam Upaya Meningkatkan Pelanggan)

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dc.contributor Fakultas Ilmu Komunikasi
dc.contributor
dc.creator Yasmine, Salsabila
dc.creator Chatamallah, Maman
dc.date 2018-08-09
dc.date.accessioned 2019-09-12T02:35:08Z
dc.date.available 2019-09-12T02:35:08Z
dc.identifier http://karyailmiah.unisba.ac.id/index.php/humas/article/view/12479
dc.identifier.uri http://hdl.handle.net/123456789/22929
dc.description Abstract. The proliferation of beauty clinics in Bandung area is encouraged by the start of many people who care about the appearance, both men and women. They are willing to spend more in order to get the appearance they want. One beauty clinic in Bandung Regency that became the subject of this research is Beauty Clinic 'Dian'.This study aims to find and analyze: (1) the reason Beauty Clinic 'Dian' make lifetime discount treatment program, (2) public relations strategy of giving discount treatment at 'Dian' Beauty Clinic, (3) implementation of lifetime discount program sebgai strategy PR in an effort to increase customers. The method used in this research is qualitative method with case study approach.Theory and Concept support this research, among others, Philip Kotler Marketing Theory and Operational Process Public Relations Cutlip and Center.The results of the study among others; (1) proliferation of beauty clinic in Lembang city and causing tighter competition and decreasing of visitor interest to do treatment, (2) making lifetime discount treatment program for every old customer or new customer, (3) lifetime discount treatment is given for 20 % for each treatment.Keyword : Public relations strategy, discount treatment, beauty clinic, operasional public relations process Abstrak. Menjamurnya klinik kecantikan di daerah Bandung didorong dengan mulai banyaknya masyarakat yang peduli penampilan, baik laki-laki maupun perempuan. Mereka rela merogoh kocek lebih dalam untuk mendapatkan penampilan yang mereka inginkan. . Salah satu klinik kecantikan di Kabupaten Bandung yang menjadi bahan penelitian ini adalah Klinik Kecantikan ‘Dian’. Penelitian ini bertujuan untuk menemukan dan menganalisis: (1) alasan Klinik Kecantikan ‘Dian’ membuat program discount treatment seumur hidup, (2) strategi public relations pemberian discount treatment di Klinik Kecantikan ‘Dian’, (3) implementasi program discount seumur hidup sebgai strategi PR dalam upaya meningkatkan pelanggan. Metode yang digunakan metode kualitatif dengan pendekatan studi kasus.Teori Pemasaran Philip Kotler dan Proses Operasional Public Relations Cutlip and Center.Hasil penelitian diantaranya; (1) menjamurnya klinik kecantikan di kota Lembang dan menyebabkan persaingan yang semakin ketat serta berkurangnya minat pengunjung untuk melakukan treatment, (2) pembuatan program discount treatment seumur hidup bagi setiap pelanggan lama maupun pelanggan baru, (3) discount treatment seumur hidup diberikan sebesar 20% bagi setiap kali treatment.Kata kunci : Strategi public relations, discount treatment, Klinik Kecantikan, proses operasional public relations.
dc.description Abstract. The proliferation of beauty clinics in Bandung area is encouraged by the start of many people who care about the appearance, both men and women. They are willing to spend more in order to get the appearance they want. One beauty clinic in Bandung Regency that became the subject of this research is Beauty Clinic 'Dian'.This study aims to find and analyze: (1) the reason Beauty Clinic 'Dian' make lifetime discount treatment program, (2) public relations strategy of giving discount treatment at 'Dian' Beauty Clinic, (3) implementation of lifetime discount program sebgai strategy PR in an effort to increase customers. The method used in this research is qualitative method with case study approach.Theory and Concept support this research, among others, Philip Kotler Marketing Theory and Operational Process Public Relations Cutlip and Center.The results of the study among others; (1) proliferation of beauty clinic in Lembang city and causing tighter competition and decreasing of visitor interest to do treatment, (2) making lifetime discount treatment program for every old customer or new customer, (3) lifetime discount treatment is given for 20 % for each treatment.Keyword : Public relations strategy, discount treatment, beauty clinic, operasional public relations processAbstrak. Menjamurnya klinik kecantikan di daerah Bandung didorong dengan mulai banyaknya masyarakat yang peduli penampilan, baik laki-laki maupun perempuan. Mereka rela merogoh kocek lebih dalam untuk mendapatkan penampilan yang mereka inginkan. . Salah satu klinik kecantikan di Kabupaten Bandung yang menjadi bahan penelitian ini adalah Klinik Kecantikan ‘Dian’. Penelitian ini bertujuan untuk menemukan dan menganalisis: (1) alasan Klinik Kecantikan ‘Dian’ membuat program discount treatment seumur hidup, (2) strategi public relations pemberian discount treatment di Klinik Kecantikan ‘Dian’, (3) implementasi program discount seumur hidup sebgai strategi PR dalam upaya meningkatkan pelanggan. Metode yang digunakan metode kualitatif dengan pendekatan studi kasus.Teori Pemasaran Philip Kotler dan Proses Operasional Public Relations Cutlip and Center.Hasil penelitian diantaranya; (1) menjamurnya klinik kecantikan di kota Lembang dan menyebabkan persaingan yang semakin ketat serta berkurangnya minat pengunjung untuk melakukan treatment, (2) pembuatan program discount treatment seumur hidup bagi setiap pelanggan lama maupun pelanggan baru, (3) discount treatment seumur hidup diberikan sebesar 20% bagi setiap kali treatment.Kata kunci : Strategi public relations, discount treatment, Klinik Kecantikan, proses operasional public relations.
dc.format application/pdf
dc.language eng
dc.publisher Prosiding Hubungan Masyarakat
dc.publisher Prosiding Hubungan Masyarakat
dc.relation http://karyailmiah.unisba.ac.id/index.php/humas/article/view/12479/pdf
dc.relation http://karyailmiah.unisba.ac.id/index.php/humas/article/downloadSuppFile/12479/2637
dc.relation http://karyailmiah.unisba.ac.id/index.php/humas/article/downloadSuppFile/12479/2640
dc.rights Copyright (c) 2018 Prosiding Hubungan Masyarakat
dc.source Prosiding Hubungan Masyarakat; Vol 4, No 2, Prosiding Hubungan Masyarakat (Agustus, 2018); 667-672
dc.source Prosiding Hubungan Masyarakat; Vol 4, No 2, Prosiding Hubungan Masyarakat (Agustus, 2018); 667-672
dc.source 2460-6510
dc.subject Hubungan Masyarakat
dc.subject Strategi public relations, discount treatment, Klinik Kecantikan, proses operasional public relations.
dc.subject
dc.subject
dc.title Strategi Public Relations Melalui Pemberian Discount Treatment di Klinik Kecantikan ‘Dian’ (Studi Kasus Strategi Public Relations Melalui Pemberian Discount Treatment di Klinik Kecantikan Dian dalam Upaya Meningkatkan Pelanggan)
dc.title Strategi Public Relations Melalui Pemberian Discount Treatment di Klinik Kecantikan ‘Dian’ (Studi Kasus Strategi Public Relations Melalui Pemberian Discount Treatment di Klinik Kecantikan Dian dalam Upaya Meningkatkan Pelanggan)
dc.type info:eu-repo/semantics/article
dc.type info:eu-repo/semantics/publishedVersion
dc.type Peer-reviewed Article
dc.type kualitatif
dc.type


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