| dc.contributor |
Fakultas Ekonomi dan Bisnis |
|
| dc.creator |
Yanti, Hana Ramadhan |
|
| dc.creator |
Nurleli, Nurleli |
|
| dc.date |
2021-01-21 |
|
| dc.date.accessioned |
2021-03-15T04:01:50Z |
|
| dc.date.available |
2021-03-15T04:01:50Z |
|
| dc.identifier |
http://karyailmiah.unisba.ac.id/index.php/akuntansi/article/view/25587 |
|
| dc.identifier |
10.29313/.v7i1.25587 |
|
| dc.identifier.uri |
http://hdl.handle.net/123456789/29553 |
|
| dc.description |
Abstract. Corporate competition.in the global market has caused fierce competition among companies. The company must effectively manage the business through improved performance. Due to fierce competition, management performance requires tools/methods to face the era of globalization. Many factors that improve management performance include the application of total quality management (TQM). ) TQM is a management system that can improve quality as a business strategy and can also satisfy customers by requiring all members of the organization to participate. In addition to implementing TQM, companies also need to implement human capital. Human capital plays a role in the operation of the company. The purpose of this.research is to obtain empirical evidence on the.application of 0f total quality management, human capital, management performance in Pa Pasar K0ta Bandung, and the impact of 0f total quality management and human capital on management performance. This study uses quantitative research methods and uses verification methods. The sampling.technique in this study is non-probability sampling with target sampling type. The data.collection technique used is a questionnaire.The questionnaire has been distributed to 1 (one) PD Pasar company located in Bandung City. The results of the questionnaire processing show that the application 0f total quality management, human capital and management performance in PD Pasar in Bandung is quite good. This hypothesis.was tested by testing multiple linear.regression analysis. The test results show that the application of total quality managennent affects management performance and human capital affects management performance.Keyw0rds—Advertising, Brand Awareness, Le Minerale..Keywords: Managerial Performance, Total Quality Management (TQM), Human CapitalAbsrak. Persaingan perusahaan di pasar global menyebabkan persaingan yang ketat antar perusahaan. Oleh karena itu perusahaan perlu mengelola bisnis secara efektif dan efisien melalui peningkatan kinerja. Kinerja manajerial membutuhkan suatu alat/pendekatan untuk menghadapi era globalisasi karena persaingan yang semakin ketat. Banyak faktor untuk meningkakan kinerja manajerial diantaranya adalah melalui penerapan Total Quality Management (TQM).) TQM merupakan sistem manajemen yang mengangkat kualitas sebagai strategi usaha dan berorientasi pada kepuasan pelanggan dengan melibatkan seluruh anggota organisasi. Selain penerapan TQM perusahan juga perlu menerapkan Human Capital. Human capital memegang peran bagi jalannya suatu perusahaan. Tujuan dari penelitian ini untuk memperoleh bukti empiris mengenai penerapan total quality management , human capital, kinerja manajerial serta pengaruh dari penerapan total quality management dan human capital terhadap kinerja manajerial pada PD Pasar Kota Bandung. Penelitian ini mengggunakan metode penelitian kuantitatif serta menggunakan pendekatan verifikatif . Teknik penetuan sampel pada penelitian ini adalah non-probability sampling dengan jenis purposive sampling. Adapun teknik pengumpulan data yang digunakan adalah kuesioner. Kuesioner dibagikan kepada 1(satu) perusahaan PD Pasar yang berada di wilayah Kota Bandung. Hasil pengolahan kuesioner menunjukkan bahwa penerapan total quality management, human capital dan kinerja manajerial di perusahaan PD Pasar yang berada di wilayah Kota Bandung sudah cukup baik. Hipotesis ini diuji dengan pengujian analisis regresi linier berganda. Hasil pengujian menunjukkan bahwa penerapan total quality management berpengaruh terhadap kinerja manajerial, dan human capital berpengaruh terhadap kinerja manajerial. Kata Kunci : Kinerja Manajerial, Total Quality Management (TQM), Human Capital |
|
| dc.format |
application/pdf |
|
| dc.language |
eng |
|
| dc.publisher |
Universitas Islam Bandung |
|
| dc.relation |
http://karyailmiah.unisba.ac.id/index.php/akuntansi/article/view/25587/pdf |
|
| dc.relation |
http://karyailmiah.unisba.ac.id/index.php/akuntansi/article/downloadSuppFile/25587/4875 |
|
| dc.relation |
http://karyailmiah.unisba.ac.id/index.php/akuntansi/article/downloadSuppFile/25587/4876 |
|
| dc.rights |
Copyright (c) 2021 Prosiding Akuntansi |
|
| dc.source |
Prosiding Akuntansi; Vol 7, No 1, Prosiding Akuntansi (Februari, 2021); 163-167 |
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| dc.source |
Prosiding Akuntansi; Vol 7, No 1, Prosiding Akuntansi (Februari, 2021); 163-167 |
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| dc.source |
2460-6561 |
|
| dc.source |
10.29313/.v7i1 |
|
| dc.subject |
Akuntansi |
|
| dc.subject |
Kinerja Manajerial, Total Quality Management (TQM), Human Capital |
|
| dc.title |
Pengaruh Penerapan Total Quality Management (TQM) dan Human Capital Yang Dikaitkan Dengan Kinerja Manajerial |
|
| dc.type |
info:eu-repo/semantics/article |
|
| dc.type |
info:eu-repo/semantics/publishedVersion |
|
| dc.type |
Peer-reviewed Article |
|
| dc.type |
Deskriftif Verifikatif |
|